An Amazon Transcribe demo to produce a Microsoft Word document containing the turn-by-turn transcription of the audio. This will include additional metadata depending upon the options selected, such as caller sentiment, category identification and issue detection
Rich Communication services (RCS) integration with Enterprise Unified Communicator on sipml5 (webRTC)
A comprehensive accelerator to help you build a modern contact center solution using Azure Communication Service.
Model Context Protocol (MCP) server for the CallRail REST API v3 — query calls, form submissions, transcripts, and more from Claude Code, Claude Desktop, Cursor, or any MCP client.
Скрипт не принимает excel файлы и работает только с БД (диапазоны дат лидов можно настроить в таблице mySQL "call_calculation"). Покажет насколько быстро сотрудники колл-центра или ТТ отвечают на звонки клиентов и перезванивают ли.
AI call auditing SaaS for transcription, quality scoring, review workflows, analytics dashboards, and call-center performance insights.
Public showcase of CallPulse AI platform (sanitized sandbox)
Production-grade LLM pipeline: extracts 70+ KPIs from telecom call transcripts via Groq / Llama 3.3 70B, with batch orchestration, checkpoint/resume, QA audit, and Streamlit executive dashboard.
Revenue.io APIs.json profile
AI-Powered Customer Support Call Analysis, QA & Compliance.
Add a description, image, and links to the call-analytics topic page so that developers can more easily learn about it.
To associate your repository with the call-analytics topic, visit your repo's landing page and select "manage topics."