Users can't use commands in their DM

[LorickLaBrique]

Which package is this bug report for?

discord.js

Issue description

Hey, I'm trying to create a /ban command. I want the users to be able to appeal this ban with a /appeal command that they can execute in the bot's DM, but actually, the bot appears offline when they're banned.

So firtsly, I tried with the /ping command. When the users are on the guild, they can use the command in the bot's DM because it appears online. Then, when they're banned, the bot appears offline, so the users cannot use the command.

Code sample

data: new SlashCommandBuilder()
        .setName('ping')
        .setDescription('Affiche le ping et la latence du bot.')
        .setDefaultMemberPermissions(null)
        .setContexts([
            InteractionContextType.Guild, 
            InteractionContextType.BotDM, 
            InteractionContextType.PrivateChannel
        ]),

Versions

• discord.js : 14.16.3
• Node.JS : 24.11.1
• Host : Windows 11 24H2 26100.8246

Issue priority

Low (slightly annoying)

Which partials do you have configured?

Not applicable

Which gateway intents are you subscribing to?

Not applicable

I have tested this issue on a development release

No response

[vakiliner]

This doesn't appear to be a discord.js bug.
If the app is offline, it means you forgot to install it in the user.
To install the application for the user, there is the following generated link: https://discord.com/oauth2/authorize?client_id=${APP_ID}&integration_type=1&scope=applications.commands

[vakiliner]

To use commands without installing them on a server or even having shared servers with the bot - yes.

[LorickLaBrique]

It's a bit annoying, we didn't need to do that before ?
So the /appeal command isn't the best way, I think.
Maybe a website with an appeal page can be better.

[vakiliner]

It's a bit annoying, we didn't need to do that before ? So the /appeal command isn't the best way, I think. Maybe a website with an appeal page can be better.

I specifically use a separate server for accepting appeals, where my bot is installed.
You can use my idea if you want.

[LorickLaBrique]

Yeah, I already saw that on few servers, but I didn't want to do that because I think that one server for the "main" server and a second server for the appeals, it can be a lot.
I'll see that later.
Thanks you for your help.
So, when I want a command to be accessible in DM, I need to set the contexts and the Integration Type ? Do I need to add the ApplicationIntegrationType.GuildInstall ?

[vakiliner]

Yeah, I already saw that on few servers, but I didn't want to do that because I think that one server for the "main" server and a second server for the appeals, it can be a lot.

Yes, indeed, I have several servers linked to the server that accepts appeals.

Do I need to add the ApplicationIntegrationType.GuildInstall ?

This can be left if contexts are set only to BOT_DM.
This way, if the user and the application share servers, the user won't need to install the application.